How It Works
A transparent, efficient 6-step process designed to make seeking medical care in China simple and stress-free.
Submit Your Case
Create a free account and complete a structured health questionnaire. Tell us about your diagnosis, treatment history, and what you hope to achieve by seeking care in China. Takes about 10-15 minutes.
Example: Maria from Philippines submits her lung cancer case seeking second opinion from Shanghai specialists.
Upload Medical Documents
Securely upload pathology reports, CT/MRI scans, lab results, surgical records, and current medications. Our system supports PDF, DICOM, JPG formats up to 50MB per file.
Example: Maria uploads her biopsy report, PET-CT scans from the past 6 months, and current chemotherapy regimen.
AI Processing
Our medical AI extracts key clinical data, translates documents to Chinese/English, identifies missing information, and generates a structured case summary. Processing time: 2-4 hours.
Example: AI translates Maria's Filipino medical records to English, extracts tumor markers, staging (Stage IIIA), and flags that recent blood work is missing.
Human Review
A dedicated case manager reviews all AI outputs for accuracy, verifies medical terminology, confirms document completeness, and prepares your case for specialist review. Turnaround: 24 hours.
Example: Case manager Sarah Chen verifies Maria's EGFR mutation status, contacts her to request the missing blood tests, and ensures all records are properly organized.
Doctor Pre-review
A specialist from our partner hospital reviews your case brief, assesses treatment options available in China, and provides preliminary recommendations. Response time: 2-3 business days.
Example: Dr. Wang from Shanghai Pulmonary Hospital reviews Maria's case, recommends targeted therapy with osimertinib based on her EGFR T790M mutation, and suggests a treatment timeline.
Care Coordination
Once you decide to proceed, we coordinate appointment scheduling, hospital admission, interpreter services, and accommodation. We support you throughout your entire medical journey in China.
Example: Maria's treatment plan is confirmed. We arrange her hospital appointment, book nearby accommodation, assign a medical interpreter, and provide a detailed cost estimate.
Important Safety Information
Navelia Health does not provide emergency care, diagnosis, or treatment decisions through AI. AI-assisted outputs are used to organize case information and must be reviewed by qualified human professionals before medical use.
Ready to Begin?
Start your case review today and let our expert team help you access quality healthcare in China.
Start Your Case Review